Why Won't You Work on My Pond?
We get two to three calls per day about dysfunctional water features that folks want us to just patch up or repair. Maybe they bought a home that came with a problem water feature. Or maybe the guy who built it for them went out of business, or is just no longer returning phone calls. There are even companies out there that will build water features, but are not willing to service what they build -- shocking, but true.
We are not equipped to work on many of these. Why not? Well, there are a myriad of reasons, pretty much as many reasons as there are ways to build a "pond." For one, we can't possibly train our service techs to work on every single one of them. And our trucks cannot carry every single pond part ever made so that we're prepared for every possible part replacement. It's just not feasible.
For 20 years, The Pond Gnome has specialized in organic water gardens, flexible pond systems, and low-pressure biological filtration systems, as well as subterranean water harvesting re-circulation. Water features that do not fall within these parameters of what our company is designed to handle are referred out to colleagues who work on those types of features.
Being specialists has allowed our construction crew and service team to be the very best at what we do. And, not to toot our own horn too much, but we're in pretty high demand and it doesn't make sense to distract our employees with issues that another company is better equipped to solve.
Who WILL Touch This?
Depending on your specific feature, you might find more appropriate help from one of these reputable companies:
What Can The Pond GNome Do to Help?
Frustrated by repeated attempts at patching or repairs? If you’re planning to stay in your home, why not have something that you will enjoy? So, if you’re tired of messing around with the monster on your hands, have tried all the fixes and nothing is working, and are interested in replacing what you have now with a beautiful, low-maintenance, living ecosystem water feature or perhaps a custom fountainscape, we would be tickled pink to help! Send us a photo of what you've got, and let us know you're ready for what we do!
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