Emergency Pond Procedures
Emergency Pond Procedures for Phoenix AZ Ponds
IT IS OUR STRONG ADVICE THAT IF YOU HAVE A POND WITH FISH LARGER THAN 12", IT IS A GOOD IDEA TO HAVE A BATTERY-OPERATED AIR STONE TO TOSS IN THE POND IN CASE OF AN ELECTRICAL OUTAGE OR PUMP FAILURE.
Auto level/water level of pond — If the pond float valve/auto level device fails, turn off the water to the pond and fill it with a hose as needed until repairs can be made. Don’t forget to set a timer when running the hose so that you don’t flood your yard! Call us if you need help repairing/replacing it.
Leak — If the level of your pond is dropping, troubleshoot as follows: Turn off the water to the pond and unplug the pump, monitoring the water loss overnight. If the water level does not drop any further, you know the “leak” is in the waterfall or stream, and is more likely than not the result of plants needing to be thinned. If the water continues to drop, go ahead and turn the system back on to keep it oxygenated for your fish, and let us know that you need help.
Pond pump has quit running or is no longer pushing water over the waterfall — First, check to make sure it's the pump and not the outlet that has gone bad. Yep, even GFCIs go bad. You can try plugging the pump into a different outlet to see if it works there. Also, try plugging something like a hair dryer into the pump outlet to see if that trips the breaker, as well. If so, then you need an electrician, as we are not electrical contractors.
If indeed the pump is the issue, unplug the pump and use your small back-up pump or an air stone and pump from a local pet or fishing supply store. This will be a temporary fix during the hot months to keep the water oxygenated for your fish until a new pump can be installed. If you’re at all handy, a new pump can be purchased at Ewing Irrigation, which has many stores across the Valley. They are fairly simple to replace, even if they need an adapter fitting to go from an old-style pump to a new one, and it will save you the cost of a service call. If you need us to do it for you, please don’t hesitate to let us know.
Leak — If the level of your pond is dropping, troubleshoot as follows: Turn off the water to the pond and unplug the pump, monitoring the water loss overnight. If the water level does not drop any further, you know the “leak” is in the waterfall or stream, and is more likely than not the result of plants needing to be thinned. If the water continues to drop, go ahead and turn the system back on to keep it oxygenated for your fish, and let us know that you need help.
Pond pump has quit running or is no longer pushing water over the waterfall — First, check to make sure it's the pump and not the outlet that has gone bad. Yep, even GFCIs go bad. You can try plugging the pump into a different outlet to see if it works there. Also, try plugging something like a hair dryer into the pump outlet to see if that trips the breaker, as well. If so, then you need an electrician, as we are not electrical contractors.
If indeed the pump is the issue, unplug the pump and use your small back-up pump or an air stone and pump from a local pet or fishing supply store. This will be a temporary fix during the hot months to keep the water oxygenated for your fish until a new pump can be installed. If you’re at all handy, a new pump can be purchased at Ewing Irrigation, which has many stores across the Valley. They are fairly simple to replace, even if they need an adapter fitting to go from an old-style pump to a new one, and it will save you the cost of a service call. If you need us to do it for you, please don’t hesitate to let us know.
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